Cancellation Policy

This Cancellation Policy explains how users may cancel MaxAI subscription services.

1. Subscription Cancellation

You may cancel your subscription at any time. After cancellation, your subscription will not renew automatically at the end of the current billing period.

2. Access After Cancellation

Unless otherwise stated, cancelling your subscription does not automatically provide a refund for the current billing period. In most cases, after cancellation, you may continue to access your paid subscription features until the end of the current billing period. After the billing period ends, your account may be downgraded, limited, or changed to a free or inactive status.

3. How to Cancel

You may cancel through your account subscription page if the cancellation function is available. If you cannot cancel through the website, contact aimaxinca@gmail.com and include your name, account email address, subscription plan, and a clear cancellation request.

4. Automatic Renewal

Paid subscriptions may renew automatically unless cancelled before the next billing date. It is your responsibility to cancel before the renewal date if you do not want to be charged for the next billing period.

5. Failed Payments

If a payment fails, your subscription may be suspended, limited, or cancelled. We may attempt to process payment again according to the payment system settings.

6. No Refund by Default After Cancellation

Cancelling a subscription stops future renewal charges. It does not automatically refund previous payments or the current billing period. Refund requests are handled separately under our Refund Policy.