Privacy Policy

MaxAI respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your personal information.

1. Information We Collect

When you use MaxAI, we may collect your name, email address, account login information, subscription plan information, payment status, subscription history, invoice, order and payment records, usage information related to our AI tools, and customer support messages you send to us.

We do not store your full credit card number on our website or in our database.

2. Payment Information

Payments are processed securely by Stripe. When you subscribe or make a payment, Stripe may collect and process payment-related information such as card details, billing information, payment status, invoices, and transaction records. MaxAI does not store your complete credit card number, card security code, or full payment card details.

3. How We Use Your Information

We use your information to create and manage your account, process subscriptions and payments, provide access to MaxAI services, manage invoices, orders and subscription records, provide AI-related services, communicate with you about your account or subscription, provide customer support, improve website functionality and user experience, and comply with legal, accounting, tax and security requirements.

4. Data Sharing

We do not sell your personal information. We may share necessary information with trusted service providers only when needed to operate our website and provide our services. For example, payment-related information is processed by Stripe. We may also disclose information if required by law, regulation, court order, or government authority.

5. Data Security and Retention

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online service can guarantee 100% security. We keep your information only as long as reasonably necessary for account management, subscription records, customer support, legal compliance, tax records, and business operations.

6. Your Rights

You may contact us to request access to, correction of, deletion of, or updates to your personal information, or to ask how your information is used. To make a request, contact aimaxinca@gmail.com. We may need to verify your identity before processing your request.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a new effective date.